Online Reference System

IRC Online Reference Platform

 

 PHASE 1

IRC Online Reference Platform

That connects all channels of communication to a single platform

 

    

 

 

 

 

 

 

 

 

 

 

 

 

2        1. FAQ

  • Go to IRC Portal: http://ulibrary.utp.edu.my
  • Click on “THE LIBRARY” tab
  • Select “FAQ”
  • 12 sets of questions and answers for user reference.
  • Contact details and online enquiry form are available if the FAQ doesn't solve user problems

               

 

          2. Online Enquiry Form

  • Go to IRC Portal: http://ulibrary.utp.edu.my
  • Scroll down and click on “IRC Enquiry Form” link
  • Or click on “Services” tab > Online Form > IRC Online Enquiry 

       

1.             3. Online Chatting

  • Go to IRC Portal: http://ulibrary.utp.edu.my
  • Click Ask Us @ IRC on the right side
  • Write name and your question then click start Chat.
  • The rating system will display at the end of the conversation

 

                                                                                      

1.            4. Twitter

  • Users  can tweet with us through @IRCUTP

            

 

1      5.    Facebook

  • User can comment to us through @IRCUTP from your Facebook page

             

  

        6 .    Email to This email address is being protected from spambots. You need JavaScript enabled to view it.    (Coming Soon)

  • Sent an email to us and it will appear on our iCARE platform

 

IRC Disclaimer

Universiti Teknologi PETRONAS shall not be liable for any loss or damage caused by the usage of any information obtained from this website. Best viewed using Mozilla Firefox3, Google Chrome or IE7 with resolution 1024 x 768

Contact Us

Information Resource Centre, Universiti Teknologi PETRONAS.

  • Circulation: +605 368 8486
  • User Advisory: +605 368 8488
  • Fax: +605 366 7672
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • IRC Enquiry Form

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IRC OPENING HOURS

NORMAL OPERATION HOURS

Mon - Fri: 8.30 AM - 10.00 PM
Sat: 9.30 AM - 1.00 PM
Sunday & Public Holiday: CLOSED 

EXAM & STUDY WEEK 

Mon - Fri: 8.30 AM - 12.00 AM
Sat & Sun: 9.30 AM - 12.00 AM

Public Holiday: 9.30 AM - 5.00 PM